Fab help

Download the Fab Pros app and book your professional beauty and wellness services right away (up to 4 hours before your desired appointment time) or in advance (up to 14 days before your desired appointment date). For special requests, please email us at hello@fabprosapp.com with your name, address, phone number, desired services, and preferred time and date for your appointment.

You can view your upcoming appointments directly in the Fab Pros app under “My Appointments” and cancel them at any time. Per Fab’s cancellation policy, you’ll be charged 50% of the total amount if you cancel within 1 to 4 hours before the appointment time; you’ll be charged 100% of the total amount if you cancel less than 1 hour before the appointment time.

You need a smartphone to use the Fab Pros app, which is supported by iPhones running iOS 7.0 or above and Android smartphones running OS 4.0 or above.

Fab offers a professional salon/spa experience in the comfort of your own home or other desired location (such as offices or hotel rooms). It’s pampering at its best – top beauty and wellness professionals and products with the convenience of an on-demand, on-location service.

For all hair services, we’ll need you to sit near an electrical outlet and close to a flat surface so our professionals can plug in their hairdryers and lay out their tools/products.

For haircuts and blowouts, you should wash your hair 10-15 minutes prior to the appointment. Your hair should be damp, but not soaking wet.

For updos, no need to shampoo as dry hair is best, and we recommend you avoid washing it the day of your appointment for best results (1-2 days before is ideal).

For facials, please cleanse your face of any makeup prior to your appointment.

Our professionals will bring their products and tools with them, but please let them know if you have any allergies or special requests.

Fab loves animals but some of our beauty professionals may be allergic or simply scared. Please keep your pets away when our professionals arrive.

Appointments can only be made through the Fab Pros app at this moment. Download the app to book an appointment or email us at hello@fabprosapp.com for special requests.